VELMORA GOODS LLC (hereinafter referred to as “we” or “the Company”) respects and values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit, browse, or use our website, purchase our products, or contact us.
Information We Collect
When you use this website, we may collect the following information as necessary:
Name, email address, phone number, and shipping address; Order information, including purchased items, order numbers, and transaction-related details; Payment and billing information. Online payments are typically processed securely by third-party payment service providers; we do not actively store full credit card numbers or payment account passwords; Inquiries, feedback, or other information you voluntarily submit to us; Technical information generated during website browsing, such as device information, IP address, browser type, operating system, and website usage data. 2. How We Use Information
We may use the collected information for the following purposes:
Processing and delivering your orders; Confirming payments and providing order-related services; Responding to customer inquiries and handling after-sales and refund requests; Improving website functionality, product selection, and the shopping experience; Preventing fraud, unauthorized transactions, and other security risks; Complying with applicable laws and regulations and fulfilling legal obligations; Sending you information regarding our products or services, subject to appropriate authorization or as permitted by law. 3. Information Sharing
We do not sell your personal information for purposes unrelated to you. To fulfill orders and provide website services, we may share relevant information—to the extent necessary—with trusted third-party service providers, such as payment processors, logistics and delivery partners, website hosting providers, customer service tools, and technical service providers.
These third parties use the information only to the extent necessary to provide the relevant services and are required to take reasonable measures to protect your information.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to ensure the website functions correctly, remember your shopping preferences, analyze website traffic, and improve the user experience.
You can manage or restrict cookies through your browser settings. However, if you disable certain cookies, some website features may not function properly.
Data Security
We implement reasonable technical, administrative, and security measures to protect your personal information against unauthorized access, use, alteration, disclosure, or loss. However, internet transmission and electronic storage cannot guarantee absolute security; therefore, we cannot guarantee that your information will be completely free from security risks in all circumstances.
Data Retention
We retain relevant personal information for the period necessary to provide services, complete transactions, resolve disputes, maintain business records, and fulfill legal obligations. When information no longer serves a legitimate business or legal purpose, we will take appropriate measures to delete or anonymize it in accordance with applicable laws.
Your Privacy Rights
Under applicable U.S. federal and state laws, certain users may have rights such as the right to access, correct, delete, or obtain a copy of their personal information. Specific rights may vary depending on your state of residence and applicable laws.
If you wish to inquire about, access, correct, or delete the personal information we hold, you may submit a request via the contact information provided on the website. We may need to verify your identity to protect the security of your account and personal information.
Children’s Privacy
This website is primarily intended for general consumers and is not specifically designed for children. We do not knowingly collect personal information from children who are under the age prescribed by applicable laws. If you believe a child has submitted personal information to us, please contact us, and we will take reasonable measures to handle the information as required by applicable law.
Third-Party Websites
This website may contain links to third-party websites or services. Third-party websites have their own independent privacy policies and data processing practices. We are not responsible for the privacy practices or content of third-party websites; we recommend that you review their privacy policies when visiting them.
Updates to the Privacy Policy
We may update this Privacy Policy in response to changes in business operations, website functionality, or applicable laws and regulations. The updated version will be posted on this page, with the effective date indicated by the “Last Updated” date. We recommend that you check this page periodically to stay informed of any changes to our privacy practices.
